To ensure the health and safety of our team, our shipments may take longer than usual to reach you. You can see our estimated shipping times below. Our team ships from Atlanta, GA Monday-Friday.
| Shipping Method |
Cost |
Shipping TIme |
| Standard |
$5 or FREE when you spend over $50 |
5-7 business days |
| Expedited |
$25 |
1-2 business days, Ships UPS 2nd Day Air |
Standard Shipping
With standard shipping, your order will ship from Atlanta, GA via USPS within 5-7 business days when you order before 12pm EST M-F. After 12pm EST, please add an additional day. Please note that USPS has been experiencing internal transit delays, and we thank you in advance for your patience.
Expedited Shipping
With expedited shipping, your order will ship from Atlanta, GA via UPS 2nd Day Air within 1-2 business days when you order before 12pm EST M-F. After 12pm EST, please add an additional day.
Don’t miss the last sleigh!
Order by 12pm EST 12/16 with standard shipping and 12pm EST 12/21 with expedited shipping to get your parcel under the tree in time.
*all quoted ship dates are subject to change and are not guaranteed. enewton is not responsible for third party shipping delays.
what is the difference between 14kt gold-filled and gold plated?
Gold-filled jewelry by definition is "composed of a solid layer of gold, mechanically bonded to a base metal." It will not tarnish and provides the quality one would expect from solid gold. Gold-plated, on the other hand, will tarnish and can result in discoloration. enewton design is proud to carry gold-filled products, which offer consumers a high-quality, long lasting piece of jewelry. So, go ahead and swim, sweat and shower in our special pieces!
how should I care for my enewton gold jewelry?
We recommend avoiding direct contact between your pieces and soaps, perfumes, and lotions - as the chemicals in these products can turn your gold jewelry an unpleasant, dark color. To clean, simply use a soft cloth with warm water. For a deep clean, our team loves using "Sparkle Bright Products All-Natural Jewelry Cleaner".
is your product made in the usa?
Yes! Our products are hand-beaded in Atlanta, GA with love.
do you ship outside of the u.s.?
Unfortunately, at this time we do not ship outside the continental U.S. We
apologized for any inconvenience.
how long will it take for my order to ship?
Once the order is processed, your order is typically shipped out within
5-7 business days.
if i am having trouble ordering online, who do i contact?
[email protected]
if i can't find the product i'm looking for on the web site, who do i
contact?
[email protected]
i just placed an order online and made a mistake, can i change it?
enewton orders are processed very quickly. we cannot guarantee changes to
your order once it has been placed. If you need to change or cancel your
order, please email us at
[email protected]
and we will try to accommodate your request.
regarding short necklaces, what length of chain is best?
enewton's standard short necklace is 16". enewton kids/tween necklaces are
14" and recommended for children up to a size 10. If you wish to add
length to your necklace, we do offer 2" necklace extenders.
if i am sending a gift, what type of packaging do you offer?
All of our pieces have gift-wrapping available for purchase. You will
receive our signature mint box with ribbon. Additionally, we are happy to
write special messaging on a card if requested.
if i have a return, exchange or repair, what do i do?
Details on returns, exchanges or repairs can be found by
clicking here.
can i place a custom order?
Unfortunately, we do not accommodate custom orders at this time.
i ordered a locket. what is the best way to place a picture in the locket?
If you wish to have our team size, print and place your photos in your
locket for you, please email
[email protected]
with your name, order number, locket size and your two photos. If you wish
to do this on your own, the following tutorial will provide you with
guidance:
https://vimeo.com/96016481
