You are our priority. We strive to treat every customer like a friend. Please let us know if you need us. We are here to help!

RETURNS/EXCHANGES: Our pieces are designed and made for you! We want you to be happy. We gladly accept returns and exchanges on unworn items purchased from our website within the last 60 days. You can return an item and request the funds to be deposited back to your original form of payment (note: a $7.00 s&h fee will be deducted), a return to a gift card (free returns - yay!), or an exchange (also free when your order is equal to or more than your original purchase!). To complete a return or exchange, please click here. Once complete, this link will provide you with a prepaid return shipping label. Please carefully pack up the items you do not wish to keep, along with their original packaging, and drop off the return at your nearest U.S. Post Office. Please note that enewton does not allow exchanges on exchanges. If this item was a gift and you are unable to locate the order number and zip code, please email customer service at [email protected] and we will be happy to help you locate this information. enewton does not accept nor is responsible for returns that are not registered through our returns portal with an enewton prepaid shipping label. Returns must be shipped back using the coordinating shipping label, generated through our website. A restocking fee will be withheld from all returns. enewton does not allow exchanges on exchanges. **PLEASE NOTE: all enewton couture pieces have a return window of 14 days from the date of receipt. For returns, please email [email protected] to obtain an insured shipping label.

Lets get started on your return/exchange!

REPAIRS: Our pieces are designed for everyday wear, we want you to enjoy your enewton jewelry for years to come. We proudly stand behind the quality of our products. Please complete the repair form below with as much detail as possible. All repair requests are reviewed on a case-by-case basis, and our team will follow up with next steps once your submission has been evaluated. We also recommend reviewing our FAQ page to ensure you are following the best practices for caring for your gold-filled jewelry. Please allow a minimum of 45 days for repairs to be completed.

Click HERE to request a repair