returns/repairs

You are our priority. We strive to treat every customer like a sister or friend. Please let us know if you need us. We are here to help.

Returns

Our pieces are designed and made for you! We want you to be happy. We gladly accept returns on unworn items purchased from our website within the last 30 days. To complete a return, please click here. Once complete, this link will provide you with a prepaid return shipping label. Please carefully pack up the items you do not wish to keep, along with their original packaging, and drop off the return at your nearest U.S. Post Office. If this item was a gift and you are unable to locate the order number and zip code, please email [email protected] and we will be happy to help you locate this information.

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Repairs

Our pieces are designed for living in. We stand behind our pieces. For any defective enewton piece purchased from our website, we will gladly repair the item within 30 days of purchase. If you purchased a defective product from a retail store, please contact the store directly and we will work with them to repair/replace the piece within 30 days of receipt of purchase. Additionally, if any item is damaged from living in, whether purchased from our website or from a retail store, we are happy to repair the item for you. There will be a fee associated with the repair, and the fee will be assessed on a case by case basis. For all repair requests, please complete and submit the repair form, and a customer experience representative will be in touch with you. Note that work will not be performed until you have been advised of any applicable fees associated with the request, and your payment has been processed. Please allow up to three weeks for your repairs to be completed.

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